Controlling Your Anger Before it Controls You (Anger Management) Objectives: By the end of this training course participants will be able to: - Understand both the “Right” skill set and mind set needed to properly manage their anger. - Learn to communicate angry feelings assertively and in ways that will take into account the needs of others. - Adopt a more constructive attitude towards anger and understand the difference between constructive and destructive anger. - Use practical techniques to properly handle anger in others.
Outline: Module 1 : Anger Anatomy: Is anger good or bad? Five famous myths about anger Having the “Right Mind Set” for managing anger Physical effects of anger Module 2 : The Anger Management Skill Set: Having the “Right Skill Set” for managing anger. The 4 deep sources of anger. The assertive statement to communicate anger. Rules of assertive behavior. Module 3 : The Anger Management Process: My personal anger assessment – Self-assessment. A four-step process to effectively express your anger. Module 4 : Handling Anger in Others: The importance of listening. Summarizing and reflecting back what was said. Reflecting emotions and reframing statements. Three-step technique for handling anger in others.